Law 25 · Personal information
Privacy policy
Louvari is a product of Solution Prévost TI. This policy explains what information we collect on this website, why, and what your rights are.
Who we are
Louvari is software offered by Solution Prévost TI, in Vaudreuil-Dorion (Quebec). Solution Prévost TI is responsible for the personal information collected on this website.
Information collected
We only collect what you give us in the request form: your name, your business name, your email, your phone number (if you provide it), what you rent, the number of items and the plan you are interested in.
Use
This information is used to answer your request, create your account and follow up on your file. It is never sold or rented to third parties.
Hosting
This website, its database and its backups are hosted in Quebec.
Subscription payment
Online payment of our invoices is processed by Stripe, our payment service provider. The information needed for the transaction (name, email, billing address and amount) is shared with it. Your credit card data is sent directly to Stripe and is never stored on our servers.
Stripe processes this information on servers located outside Quebec, mainly in the United States. This payment method is not mandatory: you can pay by Interac transfer.
Artificial intelligence assistant
To follow up on our files, we use an artificial intelligence assistant provided by Anthropic. When we use it, the information in your request may be shared with this provider, whose servers are located in the United States. The assistant cannot delete any information and every access is logged.
No decision about you is made solely through automated processing. If you prefer that your information not be processed by this assistant, write to us and we will note it in your file.
Cookies
This website shows a banner on your first visit. No optional cookie is set before you agree. Details are in our cookie policy.
Retention
Information is kept as long as needed for the purposes described above, then securely destroyed.
Your rights
You may at any time ask to access, correct or delete the information we hold about you, or withdraw your consent, by writing to info@solutionprevostti.com. If you are not satisfied with how your request is handled, you may file a complaint with the Commission d’accès à l’information du Québec.
Person in charge
Jonathan Prévost, president of Solution Prévost TI, is responsible for the protection of personal information.
Last updated: À AJOUTER (publication date).