FAQ
Frequently asked questions
Answers to the questions rental shops ask before getting started.
I already have a website. Do I have to redo it?
No. Louvari works alongside your website. When online booking becomes available, a simple “Book” button will be added to the website you already have.
I already use other software for my workshop or my cash register.
You can keep it. Louvari takes care of rentals; your workshop or cash register software keeps doing the rest. The two do not exchange data automatically. If that matters to you, let’s talk about it before you start.
My business is seasonal. Do I pay all year?
You have two options. The yearly plan: 12 months for the price of 10. Or the off-season pause, at $15 a month: your items, customers and settings stay put, ready for next season.
How long does it take to get started? Who enters my items?
You fill out the form, and your account is ready within one business day. Then you enter your items yourself, or you choose the import of your data ($250, one time): you send us your files (Excel, CSV or other) and we import everything into your account: items, rates, customers. Everything is done remotely.
Where is my data? Can I get it back if I stop?
Your data is hosted on a server located in Quebec. It belongs to you: if you stop, we give you your data (customers, items, contracts) in a file you can open in a spreadsheet such as Excel.
What happens if the Internet goes down?
You keep recording returns at the counter. They are sent as soon as the connection comes back, with the actual return date. A new rental needs a connection.
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